WELCOME TO
LUNA OCTOPUS SUPPORT
Helping you and your child enjoy a safe, fun, and magical experience.
Here you’ll find answers to common questions, help with technical issues, and ways to get in touch with us.
Frequently Asked Questions
What age is the app for?
Luna Octopus is designed for young children, typically ages 4–8.
The app isn’t loading—what should I do?
Please restart the app and ensure your device is updated to the latest version.
Is the app safe for children?
Yes. Luna Octopus is designed as a safe, child-friendly experience with no harmful content.
CONTACT US
If you need further assistance, feel free to reach out:
app@ilvielittle.com
We aim to respond within 48 hours.
PRIVACY POLICY
IWe respect your privacy and are committed to protecting children's data.
This app does not collect personal data without parental consent.